Frequently Asked Questions
This is where you can find answers to the most frequent questions.
Q: How much does a website cost?
A: Not an easy question to answer because it depends on what you want your website to do – but we have tried to make our pricing simple so please take a look at our fixed pricing costs which should give you a better idea. Don’t hesitate to contact us for more details and we can supply a fully detailed quote.
Q: What domain name do I need?
A: Choosing a domain name is not something that should be undertaken lightly. Having the right domain name can make all the difference with your business. Do some research on your competitors, find out what domain names they use, do you want the keywords or keyphrases that people search with in your domain name. Is it easy to say, spell….. we have given you more domain name pointers here.
Q: How do I buy a domain name?
A: There are many website that you can purchase domain names from – all vary in price, like anything the cheaper or the expensive doesn’t make it best. We use LCN and can purchase your names on your behalf.
Q: What is and why do you need hosting?
A: Hosting allows you to display a website online that people can view and also to have a working email address that matches your website address. Without hosting you cannot have emails or a website. Many domain name companies give you “free” hosting along with your domain name. Like anything free is not always best. For more details and costs on hosting please go here.
Q: What are the on going costs for a website?
A: Cost and cash flow are an important issue for any business especially small businesses. After you have set up and paid for your website the on-going costs are: Hosting every year, domain name(s) every year or two years depending, and then on top of that if there is any on-going maintenance of the website itself – modifications, changes, new pages etc
Q: How do I get emails?
A: You need to purchase a domain name and then hosting and then set up your emails. This can either be forwarded to an existing email account you have, or setting emails to come directly to Outlook Express on your computer – or you can even use them online (like hotmail/gmail).
Q: How long does it take to make a website?
A: This does depend on: 1. size of your website, 2. speed of you supply feedback to logo.layout designs and 3. speed at which you supply the text (content) and images as required. In general a small website takes 4-6 weeks, larger ecommerce sites can take 3 months.
Q: What is SEO or search engine optimisation?
A: Like anything you have to work to get your website known, SEO is basically a job which a company can undertake which works your website to get higher in search engines and getting more people to find your website. SEO is not a simple or quick process and is usually undertaken over a period of 6 to 12 months. You can read more about this under the SEO page here.
Q: What images can I use?
A: A picture tells a 1000 words! Your website should have lots of images and pictures, BUT you cannot use images “found” on the Internet – that’s stealing. Most images online and on other websites are covered by copyright. You either hire a photographer to take your own pictures, or you can use stock photography. We can supply you with contacts for a photographer as well as details of stock pictures that would compliment your business.
Q: How do you write the text for our website?
A: Writing text is never easy – but its essential. You know your business the best and therefore you need to spend the time thinking about what you want your website to say. As we know its not easy so we employ a copyrighter that can save you the hassle of writing the content yourself.
Q: How much text do you need on each page?
A: This is a much debated argument, you need a sharp and to the point text for your customers – so that they can grasp what you’re trying to say quickly and easily, the search engines like to read text too! at least 200-300 words. Finding the fine line between the two is never a simple task.